# Locating the SIM Card

This page provides information on how to locate the SIM card in your Verofy® Move, should you ever need to.

In the unfortunate event that you need a replacement terminal, or you're experiencing issues with SIM connection, you might need to remove the SIM card in your Verofy® Move.

1. To find the SIM card, turn the terminal over so you can see the back. You'll see a lock mechanism in the bottom centre of the terminal. Slide this to the right to unlock the back of the terminal.   
      
    [![1.png](https://verofy-2-knowledge-base-public.s3.amazonaws.com/uploads/images/gallery/2024-02/scaled-1680-/6se1.png)](https://verofy-2-knowledge-base-public.s3.amazonaws.com/uploads/images/gallery/2024-02/6se1.png)
2. When you take the back off the terminal, you'll see the battery. Remove the battery.   
      
    [![2.png](https://verofy-2-knowledge-base-public.s3.amazonaws.com/uploads/images/gallery/2024-02/scaled-1680-/t2O2.png)](https://verofy-2-knowledge-base-public.s3.amazonaws.com/uploads/images/gallery/2024-02/t2O2.png)
3. You'll then see where the SIM card is located.   
      
    [![3.png](https://verofy-2-knowledge-base-public.s3.amazonaws.com/uploads/images/gallery/2024-02/scaled-1680-/Vsj3.png)](https://verofy-2-knowledge-base-public.s3.amazonaws.com/uploads/images/gallery/2024-02/Vsj3.png)
4. To remove it, carefully slide the SIM card to the right to release it from the SIM holder.  
      
    [![4.png](https://verofy-2-knowledge-base-public.s3.amazonaws.com/uploads/images/gallery/2024-02/scaled-1680-/j1O4.png)](https://verofy-2-knowledge-base-public.s3.amazonaws.com/uploads/images/gallery/2024-02/j1O4.png)
    
    <p class="callout warning">Remember to keep the SIM card safe if you remove it. </p>

<span style="color: rgb(0, 0, 0);">That's how to locate your SIM card. </span>