# Updating mobile number

Start off by logging into Verofy® Cloud. If you need help doing so, click **[here](https://verofy.support/books/access-verofy-cloud/page/logging-into-verofy-cloud)**.

<p class="callout warning">You'll need access to your current mobile number to be able to complete verification before updating this to a new one. If you don't have access to your current mobile number, you'll need to **[contact us](https://verofy.support/shelves/getting-in-touch)** to discuss this further. </p>

  
Head to the initial of your name at the top right of your screen in Verofy® Cloud, it's normally in a circle.

![image.png](https://verofy-2-knowledge-base-public.s3.amazonaws.com/uploads/images/gallery/2024-05/scaled-1680-/Esvimage.png)

  
  
Click the **Edit profile** option, you'll be directed to the Users tab within the Settings area of Verofy® Cloud.

![image.png](https://verofy-2-knowledge-base-public.s3.amazonaws.com/uploads/images/gallery/2024-05/scaled-1680-/Ge5image.png)

  
If you want to update your mobile number, you'll need to authenticate the change. Enter your new mobile number, and then press the **Authenticate Change** button.

You'll be asked to enter the six digit verification code sent to your email address.

![image.png](https://verofy-2-knowledge-base-public.s3.amazonaws.com/uploads/images/gallery/2024-05/scaled-1680-/1inimage.png)

You'll receive an email from <span style="color: rgb(48, 122, 255);"><no-reply@verofy.support> <span style="color: rgb(0, 0, 0);">(check your junk folder as it may fall into here). </span></span>

![image.png](https://verofy-2-knowledge-base-public.s3.amazonaws.com/uploads/images/gallery/2024-05/scaled-1680-/2Mwimage.png)

Once you enter the code, you'll see the success message if verification has been successful.

**![image.png](https://verofy-2-knowledge-base-public.s3.amazonaws.com/uploads/images/gallery/2024-05/scaled-1680-/AVcimage.png)**

![image.png](https://verofy-2-knowledge-base-public.s3.amazonaws.com/uploads/images/gallery/2024-05/scaled-1680-/Gthimage.png)

  
Click the grey X to get back to the edit profile page.

<p class="callout warning">**<span style="color: rgb(0, 0, 0);">To save the change of mobile number, make sure you press the</span> <span style="color: rgb(48, 122, 255);">Save <span style="color: rgb(0, 0, 0);">button on the screen. Failure to do so will mean the new mobile number is not saved. </span></span>**</p>

![image.png](https://verofy-2-knowledge-base-public.s3.amazonaws.com/uploads/images/gallery/2024-05/scaled-1680-/F3limage.png)

Once you have saved the change, user will get an SMS to confirm the change of mobile number.

![image.png](https://verofy-2-knowledge-base-public.s3.amazonaws.com/uploads/images/gallery/2024-05/scaled-1680-/gh8image.png)

The mobile number is now successfully updated.