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This page outlines the logo requirements if you wish to add your own business' logo to the Verofy® Move receipt.  Supported formats: BMP Colour: Monochromatic (black and white) Recommended size: 383 x 93 px

This page talks you through removing a saved Wi-Fi network from your Verofy® Move terminal.  Head to the Settings menu from the start up screen and find the Wi-Fi Settings option. Please note - the Wi-Fi Settings option you'll need might be situated in a d...

This page shows you how to insert the SIM into your Verofy® Move. You would only need to do this in rare circumstances, such as if you've received a replacement terminal or you've had to remove the SIM card as part of troubleshooting.  Slide the unlock mech...

This page shows you how to insert a till roll into your Verofy® Move correctly.  To insert the till roll, pull the latch on the back of the terminal printer lid to open up the printer.  Insert the till roll as the diagram on the Verofy® Move shows. Onc...

This page provides information on how you can order additional till rolls for your Verofy® Move.  The easiest way to order more receipt rolls is by contacting us via your message centre in app. We can discuss pricing and quantity with you there to ensure you...

This page explains how Verofy® vTerminal and Verofy® PayLinks products batch automatically - sending your transactions for processing, and shows you how to access real time reporting in the Verofy® App/Verofy® Cloud.  Automated batching Virtual products are ...

This page shows you how to send pay link in the Verofy® App through the Verofy® PayLinks product.  Verofy® PayLinks are secure, so you'll be charged secure fees on these transactions. You'll need to begin by locating your Verofy® PayLinks in the Verofy® Ap...

This page shows you how to send pay links in Verofy® Cloud through the Verofy® PayLinks product.  Verofy® PayLinks are secure, so you'll be charged secure fees on these transactions. You'll need to begin by locating your Verofy® PayLinks product in Verofy®...

Our Verofy® Support call handlers will be ready to assist you when you call us during opening hours.  Helpdesk Opening HoursIf you need to troubleshoot your Verofy® Move device, the helpdesk are open:Monday - Saturday 8:00AM until 23:00PMSundays and bank holi...

Our active support team will be happy to assist as quickly as they can when you message us.  Contacting us via Verofy® App Log into the Verofy® App and select Messages from the tab at the bottom of the screen.  Start a new message by clicking the icon...

This page shows you how to take payments in the Verofy® App via your Verofy® vTerminal. Remember - Verofy® vTerminal payments are non-secure, so you'll be charged non-secure fees on these transactions. You'll need to begin by locating your Verofy® vTermina...

This page shows you how to take payments in Verofy® Cloud via your Verofy® vTerminal.  Remember - Verofy® vTerminal payments are non-secure, so you'll be charged non-secure fees on these transactions. You'll need to begin by locating your Verofy® vTerminal...

This page shows you where to locate your Verofy® vTerminal in your Verofy® App. You'll need to begin by ensuring you are logged into the Verofy® App. To do this, you have to enter your phone number and PIN. You may be prompted to enter a verfication code. ...

This page shows you where to locate your Verofy® PayLinks in your Verofy® App.    You'll need to begin by ensuring you are logged into the Verofy® App. To do this, you have to enter your phone number and PIN. You may be prompted to enter a verficat...

This page shows you where to locate your Verofy® vTerminal in Verofy® Cloud.  You can use any browser to access cloud including Google Chrome, Edge, and Safari.  To get started, head to https://go.verofy.com/login To login, you'll need to enter your mobil...

This page shows you where to locate your Verofy® PayLinks in Verofy® Cloud.  You can use any browser to access Verofy® Cloud including Google Chrome, Edge, and Safari.    To get started, head to https://go.verofy.com/login To login, you'll need t...

This page shows you how to refund Verofy® PayLinks in app.  Remember, you won't be able to refund a customer for more than the amount of their initial purchase(s), but you can refund a partial amount of the total sale.    To get started, you'll ne...

This page shows you how to refund Verofy® PayLinks in cloud.  Remember, you won't be able to refund a customer for more than the amount of their initial purchase(s), but you can refund a partial amount of the total sale.    To get started, you'll ...

This page shows you how to refund Verofy® vTerminal payments in the Verofy® App.  Remember, you won't be able to refund a customer for more than the amount of their initial purchase(s), but you can refund a partial amount of the total sale.  To get started...

This page shows you how to refund Verofy® vTerminal payments in cloud.  Remember, you won't be able to refund a customer for more than the amount of their initial purchase(s), but you can refund a partial amount of the total sale.  To get started, you'll n...