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If your till system uses a Cloud connection to pair devices - the hard work is done for you. Your Verofy® Move will be ready to take payments by following these few basic steps! 1. From the Verofy® Move home screen, select the Verofy Connect application.  ...

Before you can take integrated payments, make sure your Verofy® Move shows as ready for payment on the integrated home screen. If you're not sure how to get connected, you can find out below. Connect via network  Connect via cloud 1. The payment will be se...

Before you can take integrated payments, make sure your Verofy® Move shows as ready for payment on the integrated home screen. If you're not sure how to get connected, you can find out below. Connect via network  Connect via cloud 1. The payment will be sen...

Before you can refund a transaction, make sure your Verofy® Move is on the integrated home screen. If you're not sure how to get connected, you can find out below. Connect via network    Connect via cloud 1. Once a refund is initiated, the terminal...

Before you can refund a transaction, make sure your Verofy® Move is on the integrated home screen. If you're not sure how to get connected, you can find out below. Connect via network  Connect via cloud   Once a refund is initiated, the terminal ...

When your Verofy® Move arrives, it will be set up to automatically print after every transaction.  Remember - the terms and conditions of your Payment Processing Agreement state that in relation to Transactions, you will issue a receipt for all Transactions i...

Here's how you can enable auto logon or enable auto logoff - putting you in control of your Verofy® Move! Head to the Settings menu from the main menu screen and select the App Settings option. The preset settings for logging in will look like this. This...

We know how important it is for your Verofy® Move to make things quick and easy for you during busy periods and that's why we have the Sale Default option.  This option streamlines your sales process, by returning to the Enter amount screen after each sale, s...

Your Verofy® Move is on the way! Here's what you can expect to receive. Verofy® branded packaging Verofy® Move terminal (PAX A920 Pro) with Verofy® blue silicone protective cover Charging cable + plug Verofy® screen wipe Verofy® window sticker Verofy...

This page describes what a reconcilation report shows, and talks you through how to complete one on your Verofy® Move.  We recommend you run a reconciliation report after your Z report each day - to keep your Verofy® Move running smoothly.  What is a reconci...

If your Verofy® Move is configured to accept Amex payments, you'll see two reconciliation report options. It is important to remember that Verofy® have no responsibiity for processing and settling Amex transactions. We can only accept Amex Merchant ID account...

If you need to adjust the brightness, font size or display size on your Verofy® Move, we've got you covered! Head to the Settings menu from the main menu screen and select the Display Settings option. The preset display settings will look like this - you can...

Below is the list of UK bank holidays in 2026. Settlements on these dates are not sent and payment will be received into your account the next business day.We will update you prior to each of these date to remind you.    Thursday 1st January Friday 3...

The following features are not currently functional on your Verofy® Move, but we plan to introduce them in the future.  Emailing a receipt to a customer from your Verofy® Move Within the App Settings on your Verofy® Move, you have an option called Email Me...

To view the settlement detail, click the blue arrow in the Settlement section of the transaction record. Remember - if the settlement for the transaction has not been processed yet, you wont have the option to view the settlement information. You can download ...

You can email a copy of the receipt to your customer by typing their email address into the Email a receipt section and pressing the blue envelope to send.  Here's an example email receipt sent to the customer. The email also contains a PDF attachment with ...

If you need to request support on the transaction, press the grey arrow next to the Need help with this transaction? option.  This will automatically open a new message in our message centre - and add the reference of the transaction as the subject of the e...

To locate a specific transaction, head to the Settlements option in the Verofy® App. Select the filter button in the top right of the page to open the advanced options for filtering a settlement. You can find settlements by searching by the settlement re...

If you want to view settlements within a certain date range, you can do so using the filter options in your Verofy® App. To begin, head to the Settlements option in the Verofy® App.  As default, the date range filter will be preset to the current week (the...

You can easily view the breakdown detail about a specific settlement from the Verofy® App by tapping on the settlement record from the list.  From here, you can view a breakdown of your transaction fees or download and share copies of the PDF settlement bre...