Finding a specific transaction
To locate a specific transaction, head to the Transactions tab in Verofy® Cloud.
Select the Advanced search button to open the options for filtering a transaction.
The easiest way to find a specifc transaction is to filter the payment channel, the amount and/or the reference number if you know it. Press Search to find the transaction. In the example below, I'm looking for a Sale transaction taken between 1st and 10th May 2024, on my Verofy® Move, for an exact amount of £2.00. The search has returned two matches, displayed below.
Click to find out how to download a PDF copy of the receipt, email a copy of the receipt to your customer or request support for a specific transaction.
If you are having trouble finding a specific transaction, or need support with using the filters in the Transactions tab, contact us.