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Request support on your product(s)

You can request support on any of your products in Verofy® Cloud. Start by logging in and head to the first initial of your name in a circle at the top right of the screen - this is the user profile section. 

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From here, select the Account option. You'll be directed to the Account details tab. You need to click into the Products tab to find all your products.

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From here, you can press Request Support if you need to request support on a particular product. This will open the Message centre. From here, you can write a message to us about your product. Our system will add the product information to the message to help us identify which product you need to ask us about.  

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Press Send message to send your query, we'll get back to you in no time!

You can track any message responses in the message centre..

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